Context sensitive help is available by hovering over most buttons, menu items and objects on this portal. Online, searchable help and documentation is available from the <Online Documentation> option, under the <Help> menu. The best information on using the WASP Portal is available in this guide and it is suggested that users read this document in conjunction with using the portal. Users can click on the <Contact Us> option under the <Help> menu to automatically generate an email from their preferred email address to the portal support team. The email body should include the user’s Merchant Name as registered with Stratsol User Name as registered with Stratsol Email Address An alternative contact method (messenger or phone) Description of the support required Depending on the severity of the issue, the user may be allocated a support ticket and Stratsol will attempt to resolve any problem or provide any information as soon as practical. | 
